Account Supervisor

Account Service · Seattle, Washington
Department Account Service
Employment Type Full-Time
Minimum Experience Mid-level

About Us:

Copacino Fujikado is a fiercely independent agency, born and raised in the upper-left corner of the US. Seattle, to be exact.

A progressive, iconoclastic city that’s no stranger to big ideas. So it makes sense it’d be home to an agency with untamable creative energy.  We’ll blame ourselves for some of the region’s population uptick, too—we’ve attracted talent from places like New York, Boston, Bangkok and Oahu. More than half our team are Seattle transplants.

Through everything we do, we don’t just dig deep. We dig deepest. When it comes down to it, we won’t be outworked or outthought—and we never strive for shortcuts. Our Insights and Media team have more research tools than any agency our size. And our digital and analytics capabilities are second to none. Social media? Yeah, we know social media. Just ask the people at Facebook, who chose Copacino Fujikado as one of only nine agencies in the U.S. for an exclusive partnership program.

About This Position:

Copacino Fujikado is seeking an Account Supervisor with minimum 2+ years as a Senior Account Executive or equivalent to join the team in our Seattle, WA office. This role is tasked with building and maintaining client relationships, identifying and seizing opportunities, and managing increasingly complex projects on time, on budget and on strategy. This position plays a leadership role on the account team, with one or more direct reports, and requires strategic and creative thinking skills. This position will be the lead on small and midsize clients and supports the Account Director on larger clients.

What you’ll Be Doing:

Client Management

  • Understand your client's business and how they make money
  • Understand your client's brand, what it stand for, and what differentiates it from competitors
  • Build and maintain strong relationships within your client's organization. Act as the main point person within the agency for mid- to senior-level clients
  • Identify opportunities for account growth and work with your supervisor to act on them
  • Manage competitive intelligence on media spending and messaging, and ensure this is presented to clients on a regular basis
  • Ensure conference reports are written and distributed within 24 hours of a client meeting
  • Oversee client billing
  • Anticipate what your supervisor requires to lead the account successfully and provide support proactively


Workflow Management

  • Work cross functionally with media, production, insights, and creative to plan for campaigns and ensure they are delivered on time and on budget
  • Work with production to develop accurate scopes of work and realistic timelines
  • Update job progress in Wrike and champion this tool with your team
  • Review work for accuracy and compliance and obtain necessary internal approvals


Strategy & Creative

  • Help make the work better: provide input and direction for briefs, creative concepts, and media plans
  • Actively engage in selling the agency's work (strategy, creative, media plans), defending our strategic rationale with the client when needed
  • Oversee the production of campaigns, leading mid-size video productions with little direction
  • Proactively identify strategic and creative opportunities, working with your supervisor to achieve them
  • Author briefs when appropriate for assigned projects


Supervision & Reporting

  • Facilitate the success of your direct supervisor and clients
  • Manage one or many Account Executives (AE) and Associate Account Executives (AAE), providing training and mentoring to ensure their success
  • Delegate meaningful work, ensuring your AEs and AAEs have clear direction and honest, timely, and ongoing performance feedback
  • Play a leadership role in the hiring of AEs and AAEs, identifying candidates that will be successful at CF based on skills and cultural fit
  • Manage up to your supervisor, keeping them informed of major decisions or issues

What we Offer

Medical, dental, vision and LTD insurance coverage will become effective the first of the month following start date. Domestic partner, spouse or dependent coverage is available at an additional charge.

After 90-days of employment, employees are eligible to participate in the company 401K plan and eligible for the employer year-end contribution based on agency profitability and regulatory requirements.

Time off includes vacation days, sick days, volunteer days, Summer Fridays, 12 weeks of paid parental leave and 13 paid holidays per year.

C+F will provide you a stipend to partially cover home office furnishing and/or parking and public transportation. C+F also reimburses cellular service costs.

Applications will be accepted until the position is filled. Interested candidates should submit a letter expressing in detail why this is the ideal opportunity for the next stage of your career. Must include a current resume.

Thank You

Your application was submitted successfully.

  • Location
    Seattle, Washington
  • Department
    Account Service
  • Employment Type
  • Minimum Experience